Don’t discount today — save it for the next order

Every delivered order earns the customer points, and those points can only be spent in your store, within the window you set. You write the earning, spending and expiry rules — the panel keeps the balance, the ledger and the reversals on cancellations and returns.

What the points system actually does

Seven headings, seven screens that genuinely exist in the panel. We do not put a figure on how much extra revenue points bring in — nothing measures that. What the panel really keeps is this: which order gave how many points, how many were spent, and how that discount landed in t

Setup

You write the earning and spending rules

How much spend earns a point, what a point is worth, the smallest number of points that can be put towards an order, the highest share of a basket they may cover and how long they stay valid — all on one screen. The panel does the sums.

Earning

Points land on delivery, not on checkout

Points reach the account when the order is delivered, not the moment it is placed — once the return risk has passed. The same order never earns twice and guest checkouts earn nothing. You can move earning to the payment step instead.

Spending

The customer spends points in the basket

At checkout they see their balance and roughly what it is worth, then enter what they want to use. Leave the box empty and the highest amount the rules allow is applied. If the balance falls short the order does not go through; the deduction and the order are

Returns

Cancellations and returns correct points both ways

When an order is cancelled or returned, the points it earned are taken back and the points spent on it go back to the customer. Both are written to the ledger as their own lines, so nobody has to patch balances by hand.

Record

Every movement is written with its reason

Earning, spending, expiry, refunds and manual adjustments — each one is recorded with the order it belongs to, the reason behind it and the balance left afterwards. “Where did this point come from” stops being an argument.

Expiry

Points come with a use-by date

When the window you set runs out, the points drop off the balance on their own and that too is written to the ledger. This is what actually brings people back: they hold a balance that only works with you and does not wait forever. You can also leave points wi

Profit

The cost of points reaches the profit report

Discounts given as points are deducted in the profit calculation along with coupon and dealer discounts. Handing out points never makes the margin look better than it is — you see revenue and profit after discounts.

Customers buy once and disappear

Winning the first order is expensive; not getting the second wastes that cost.

No reason to come back

Once the purchase ends, nothing ties the customer to you.

Constant discounts eat margin

Discounting every time creates a habit and lowers profit.

Loyalty programmes look hard

Point balances, expiry and spending rules feel like a separate software project.

Customers see their points in their own account

A points system only works if the customer knows their balance. The balance, the rules and the history all sit on their own screen.

  1. 1- The balance is in their account

    The “My points” screen shows the current balance and roughly what it is worth.

  2. 2- They read how earning works

    How much spend earns a point, the minimum they can spend and the largest share of a basket points may cover are all written on the same screen.

  3. 3- They follow their history

    Earning, spending, expiry and refund movements are listed with their dates.

  4. 4- They spend it at checkout

    The balance appears at the payment step; leaving the box empty applies the highest usable amount.

Why points instead of a discount

The difference from a discount: no money leaves today, and a reason to come back stays for tomorrow.

Nothing leaves the till today

Instead of an up-front discount you give a deferred incentive; the cost only arises when the customer comes back and places another order.

Points only work with you

The balance cannot be used anywhere else and it has an expiry date. The customer is left holding something that is only worth anything in your store.

It never flatters the margin

Discounts given as points are booked on the cost side of the profit report, so you see revenue and profit after discounts.

The bookkeeping is not yours

Earning, spending, expiry and reversals on cancellations and returns are run by the panel. The balance updates under protection and never goes negative.

Related features

Campaign and Coupon Tools

Points, campaign and coupon discounts each drop as their own basket line.

Explore

Upsell and Cross-sell

Suggest an extra product to the customer who came back to spend points.

Explore

Email, SMS and WhatsApp Automations

Send the notifications along the order flow automatically.

Explore

Bring your customers back.

Open your free store and define your points system today.

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