As the order moves, whatever anyone did gets written down

Website, shop and marketplace orders collect in the same list. Statuses move in order, every step is written to the order’s own record, and you never track an invoice or delivery note number by hand.

Open Your Free Store All Modules

Order record

14:02 Order created
14:20 Status: Preparing
15:05 Shipment record opened

Documents produced

Invoice INV-2026-1-000412
Delivery note SHP-2026-1-000388

What it does on the order side

Seven headings, seven screens that genuinely exist in the panel. The promise is not speed but consistency: wrong sequences are blocked, every step is written down, and the money side is never left undecided.

Flow

Statuses move in order and no step is skipped

Waiting, preparing, packed, shipped, delivered — the panel keeps that order. Delivered can only be set on an order that shipped, and an order already on its way does not appear in the cancel list. A misclick never leaves an order in a state that makes no sense

How far the order has come

Waiting
Preparing
Packed
Shipped
Delivered

Statuses move in order and the panel keeps that order: delivered can only be set on an order that shipped, and an order already on its way cannot be cancelled. A misclick never leaves the order in a state that makes no sense.

Sources

Site, shop and marketplace in the same list

Orders from your website, orders pulled from marketplaces and sales rung up at the counter collect on one screen. An order taken over the phone is opened from the panel by hand. You are not checking three places and reconciling at close of day.

One list, wherever it came from

Order	Source	Total
#10428	Site	₺2.400
#10429	Marketplace	₺680
#10430	Shop	₺1.250

Orders from your website, orders pulled from marketplaces and sales rung up at the counter all sit in the same list. An order taken over the phone is opened from the panel by hand. You are not opening three screens and reconciling them at close of day.

Record

Every order carries its own history

Creation, status changes, payment, shipping, invoicing and any notes are written with their time. “What happened to this order, and who touched it when” is answered from the order’s record rather than the team’s memory.

The order keeps its own record

14:02 Order created
14:20 Status: Preparing
15:05 Shipment record opened
15:06 Customer note added

Every order carries its own history: creation, status changes, payment, shipping, invoicing and any notes, each with its time. “What happened to this order” is answered from the record rather than from the team.

Documents

Invoices and delivery notes number themselves

Documents are produced against the order and numbered in sequence with the year and the store. You keep no numbering book, and you never give the same number twice. Refund documents and free-form documents are added from the same place.

Documents number themselves

Invoice INV-2026-1-000412
Delivery note SHP-2026-1-000388
Refund document RFN-2026-1-000037

Invoices, delivery notes and refund documents are produced against the order, numbered in sequence with the year and the store. You do not keep the numbering yourself, and you never give the same number twice. A free-form document can be attached too.

Returns

The return and the refund are tracked separately

A return request moves through its own statuses: requested, approved, goods received, or rejected. The refund is followed alongside it, so “has the product come back” never gets mixed up with “has the money gone back”.

How a return runs

Return requested
Return approved
Goods received

Or Return rejected

A return request moves through its own statuses and the refund is tracked separately. “Has the product come back” never gets mixed up with “has the money gone back” — and both are written to the order’s record.

Money

Cancelling never leaves the money undecided

Cancelling does more than change a status. If nothing was collected the payment record closes quietly; if it was, the amount is either credited to the dealer account or flagged as a refund pending. No refund is forgotten.

What happens to the money on cancellation

If nothing was collected The payment record is cancelled and nobody is charged
If payment was collected It is either credited to the dealer account or flagged as a refund pending

Cancelling does not only change a status; it decides what happens to the money. An uncollected payment closes quietly, while a collected one turns into a refund you can follow. No refund gets forgotten.

Invoicing

E-invoicing runs from the order’s own screen

You issue the invoice from the order detail, check its status on the same screen, and open the PDF once it is approved. No separate portal, no searching by order number.

Invoice status Approved

1Issue the invoice from the order
2Check its status on the same screen
3Open the PDF once approved

E-invoice work happens on the order’s own screen: issue it, check its status, and reach the PDF once approved. You are not going off to a separate portal and searching by order number.

As orders pile up, tracking slips out of your hands

The problem is not taking orders; it is knowing where each one has got to.

A shop owner reading an order document with a pen in hand

No step is skipped Transition rules live in the panel

Site · Shop · Marketplace Three sources in one list

Nobody knows where an order stands

Because who did what and when is not written down, the same question gets asked several times a day.
Channels sit on separate screens

Checking the site, the marketplaces and the counter separately turns reconciling into a job of its own.
On cancellations, money is left hanging

The order gets closed, but whether the refund was actually made goes untracked.

The path of an order

From the moment it lands to the moment its documents exist, an order moves on one screen.

The order lands

From the site, a marketplace or the counter — all of them written to the same list.
Prepared and packed

You move the status on, and each change goes into the order’s record with its time.
Handed to the courier

A shipment record is opened and the tracking number is attached to the order.
Documents produced

The invoice and delivery note are created against the order with sequential numbers.

Frequently asked

Do marketplace orders show here too?

Yes. Orders from connected marketplaces collect on the same screen under a separate tab.

Are customers notified automatically?

Order e-mails can be switched on or off in settings. Mail, SMS and WhatsApp notifications are available depending on your plan.

Is there an order limit?

Orders are unlimited on every plan.

Do cancelled orders affect revenue?

No. Cancelled and refunded orders are excluded from revenue figures.

Manage your orders from a single screen.

Start today on the free plan and upgrade as your needs grow.

Open Your Free Store See Plans

No technical knowledge required.