65% off · 2-year plans include 2 extra years · 6 instalments
+90 507 579 44 74 Start Your Free Store

A separate program that runs your marketplace operation from one panel

E-Com Assistant does not build a store. It publishes your catalogue to the channels, keeps stock and prices in sync, joins the campaigns that are profitable, answers customer questions and watches the buybox. It works whether or not you have a Susoftech e-commerce plan.

Open a Free Account Pricing

Where does the day go on a marketplace?

E-Com Assistant exists to take these six jobs off your hands.

Updating stock and prices by hand

Fixing the same product on five channels one by one — and selling stock you no longer have.

Listing products

Filling in each channel’s own category tree and required attributes, listing by listing.

Campaign decisions

Working out which campaign is profitable — or joining without the maths and selling at a loss.

The same questions

Typing the answer to size, shipping and stock questions dozens of times a day.

The buybox race

Opening competitor listings one by one to check prices through the day.

Supplier price changes

Missing a supplier price rise and carrying on at the old price.

Four modules, one panel

Marketplace Integration is the core module; campaign participation and AI Q&A come free with it. Each module has its own trial period.

Core module

Marketplace Integration

Connect unlimited XML feeds and let AI handle category and variant matching. Stock, prices and orders stay in sync every hour. Margin, desi-based pricing and rounding rules are yours to set.

Go to the detail page

Free with the integration

Campaign Participation

Open campaigns are scanned and the margin is worked out per product, including purchase cost, shipping and commission; only the profitable ones are joined, within seconds. Trendyol and Hepsiburada.

Go to the detail page

Credit based — no monthly fee

AI Question Answering

A customer question on Trendyol is read against the product details, its variants and your own past replies; the answer is written and sent. Usage costs one credit per question.

Go to the detail page

Trendyol

Buybox Tracking

Competitor prices, stock and who currently holds the buybox are checked every 7, 10 or 15 minutes, and the winning history stays in the panel.

Connected channels

Not every module runs on every channel; each card says where it works. We do not show a connection that has not been built.

Marketplace

Trendyol Integration · campaigns · AI Q&A · buybox
Hepsiburada Integration · campaign participation
n11 Integration
İdefix Integration
Pazarama Integration
Coming soon Amazon TR
Coming soon Çiçeksepeti

Temu, eBay and Etsy are next. Campaign participation covers Trendyol and Hepsiburada; AI Q&A and buybox tracking cover Trendyol stores.

How long does it take to start?

You install nothing; the panel is web based and opens on any device.

  1. Add your channel account

    You enter the API details you get from the marketplace’s own panel.

  2. Connect the catalogue

    Connect your XML feed or have your existing listings matched; AI fills in the category and the variants.

  3. Set the rules yourself

    Minimum margin, desi-based pricing, price rounding and excluded products are all rules you set.

  4. See it during the trial

    Integration is free for 7 days, the campaign module for 1 month, AI Q&A for 25 credits and buybox tracking for 3 days on up to 100 products.

Frequently asked about E-Com Assistant

How is this different from marketplace integration in the E-Commerce platform?
They are two separate programs. The integration inside the platform connects your Susoftech store to a marketplace. E-Com Assistant works independently of any store: it lists products from an XML feed, works out campaign profitability, answers customer questions and watches the buybox. It also has its own panel.
Can I use it without a Susoftech e-commerce plan?
Yes. E-Com Assistant is a standalone program; it runs your marketplace operation whether your site is on another platform or you have no site at all.
Do the AI answers go straight to the customer?
They do. The answer is written from the product details, its variants and your own past replies, then sent without waiting for approval. The accuracy we measure is 90% — nine answers in ten match what the seller would have written. The module currently covers Trendyol stores only.
Which marketplaces are supported?
Trendyol, Hepsiburada, n11, İdefix and Pazarama can be connected today. Amazon TR, Çiçeksepeti, Temu, eBay and Etsy are next. Campaign participation covers Trendyol and Hepsiburada; AI Q&A and buybox tracking cover Trendyol.
Is there an extra fee for XML feeds or product counts?
No. There is no extra charge for the number of feeds you connect or the products and variants you transfer, and stock and price updates run every hour on their own.
Is the campaign module priced separately?
It comes free for Marketplace Integration customers, along with starting credits for AI Q&A. You can also buy the modules one by one — current figures are on the pricing page.
How is my data protected?
The panel runs over 256-bit SSL with rate limiting and Cloudflare protection. Your data is not shared with third parties.
Another question? Write to us

How many channels do you sell on, and how many questions arrive a day?

Let’s talk through your channels, your product count and the campaigns you keep missing, and work out which modules are worth it.

Open a Free Account Pricing Call Us

The demo takes 30 minutes · The integration is free to try for 7 days

WhatsApp