Turnover is not the only thing that grows as sales grow.
The same question, all day
Size, stock and shipping questions arrive dozens of times a day from different customers.
Response speed counts
Marketplaces score response time as a separate metric on your store.
Night questions wait for morning
Anything that arrives outside working hours carries over to the next day.
Answers vary by person
Different people answer the same question differently and the store’s voice drifts.
The details are elsewhere
You go back to the listing to check variants and prices.
The load grows with sales
More products and more orders mean more questions.
Marketplace Integration customers get 50 credits free; after that it continues with a credit package.
Source
The product description, its variants and the price are read, and your own past replies are added on top. The answer comes from the listing’s data, not from guesswork.
What the answer is built on
The answer is not a guess: it is built from the listing’s own data and your store’s history.
Tone
Your past replies are read, your store’s voice is derived and the new answer keeps it. The customer does not meet a template.
Where the tone comes from
The customer meets the store’s own phrasing rather than something that reads like a template.
Seconds
The question is picked up and answered within seconds, whatever the hour. Response speed is a separate line in your marketplace score.
Response time
A question that arrives at night is not left until morning; marketplaces score response speed separately.
Measured rate
Nine answers in ten match what the seller would have written. The reference is always the product’s own data and the store’s history.
Accuracy
Nine answers in ten match what the seller would have written to the same question.
No subscription
Usage is credit based: each question costs one credit, and credits come in packages of 500 and 1,000. A month with no questions costs nothing.
Credit based usage
A month with no questions costs you nothing; you use the credits until they run out.
Nothing to install
If your Trendyol integration is connected, switching the module on in the panel is enough. There is no separate setup, training file or development step.
Nothing to set up
There is no separate setup step; once the integration is connected the module is ready to use.
The limit, stated
Answers are sent without waiting for approval; there is no screen where they wait. Filtering by question type and channels other than Trendyol are also out of scope today.
What it does and does not do
To be clear: there is no screen where the answer waits before it is sent. If there are question types you want to keep control of, let’s talk it through in the demo.
The AI question-answering module works with Trendyol’s question inbox. Marketplace integration runs on Hepsiburada, n11, İdefix and Pazarama, but the question-answering module is not available on those channels yet.
90% measured accuracy
1 credit / question
The Trendyol inbox
Questions collect in the panel and the answer is sent from there.
It works from the product
The answer is built from the listing’s data and your past replies.
Other channels are out of scope
We do not show coverage that does not exist.
Unlimited XML, AI category and variant matching, hourly stock and price sync. Comes with 50 free AI credits.
Go to the detail pageWorks out the margin and joins only campaigns above your floor.
Go to the detail pageAll four modules, the channel coverage and how to start, on one page.
Go to the overviewIn the demo we run a few questions your store actually received; you see the answer and judge the tone and the accuracy on your own products.
1 credit per question · 50 credits free for Marketplace Integration customers
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