When off-the-shelf is not enough

We take on projects built from scratch around a business’s own requirements. SUSOFTECH’s standardised e-commerce products and SaaS services are not part of this scope — that is exactly where the line sits.

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What happens when manual work moves into software

Custom software is not one screen but a system: the process comes in, passes through the application and branches into an admin panel, a dashboard and reporting.

Manual process Application built for the bu Admin panel The interface where you manage your own data. Dashboard Summary and indicators on one screen. Reporting Tracking and reporting the data collected.

Web-based custom software Applications that run in the browser with nothing to install.
Applications for specific workflows Tools written for flows an off-the-shelf system does not cover.
Operations management software Field work followed from one place.
Digitising processes Moving work that runs on paper or spreadsheets into software.

The diagram shows what connects to what; not every project needs all three branches. Scope and duration are set after the process is discussed in a first call.

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What custom software work covers

When an off-the-shelf system does not cover the job, we build from scratch. These four headings contain the full scope listed on this page.

Process

Digitising processes

Work that runs on paper or spreadsheets is mapped first, then moved into software. The aim is not to copy the current mess onto a screen but to simplify the flow and hold it in one place.

The process moves into software

On a spreadsheet

In the app

Panel

Admin panels built for the business

The interface where you manage your own data is built: menu, lists, filters and actions designed around the actual flow of the work. No screen is written that you will not use.

Admin panel

Dashboard

Dashboards and operations tracking

Summary and indicators are gathered on one screen; the state of field work is visible without opening a report. Which indicator sits on top is decided per business.

Dashboard

Open jobs
Waiting
Completed

Reporting

Data tracking and reporting

Data sitting in different places is collected into one structure and becomes reportable. Small company-specific digital tools are built on top of that structure.

From data to report

Field record
Panel data
External system

In one report

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